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Last Updated: [2/20/2026]
This Privacy Policy outlines the practices of Weight Loss RVA (“we,” “us,” “our”) with respect to information collected from users who access our website, purchase products, enroll in programs, use our mobile tools, or otherwise share personal information with us.
Website: https://weightlossrva.com
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information when you:
Request information
Book a consultation
Enroll in a program
Purchase products from our online shop
Subscribe to emails or text messages
Participate in coaching sessions
Use our tracking tools or mobile app
Contact us through forms, chat, or phone
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
Health-related information you voluntarily provide for coaching or consultation purposes
Program participation details
Communication preferences
We only collect information relevant to providing our services.
You agree that all personal information you provide is accurate and up to date.
We may collect limited health-related information voluntarily provided by you in connection with consultations, coaching, or services. This information is used solely to provide requested services and is not sold or shared for advertising purposes.
In Short: Some technical information is automatically collected when you visit our website.
We automatically collect:
IP address
Browser type
Device type
Operating system
Referring URLs
Pages viewed
Time spent on pages
Location (based on IP address)
Usage behavior and analytics data
This data does not directly identify you but helps us:
Maintain website security
Improve performance
Analyze marketing effectiveness
Optimize user experience
We use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Enable secure logins
Track website traffic
Deliver relevant advertisements
Types of cookies used:
Session Cookies (expire when browser closes)
Persistent Cookies (stored for a defined period)
Third-Party Cookies (analytics, advertising platforms)
We use services such as:
Google Analytics
Meta (Facebook) Pixel
Advertising and remarketing tools
These third-party services may collect data according to their own privacy policies.
You may disable cookies in your browser settings. However, some features of our website may not function properly.
When you provide your phone number through our website or other forms, you may opt in to receive automated marketing or appointment-related text messages from Weight Loss RVA.
To comply with federal regulations:
You must actively check the opt-in box (no pre-checked boxes are used).
By opting in, you agree to receive recurring automated marketing text messages at the phone number provided.
Message frequency varies.
Message and data rates may apply.
Reply STOP to cancel.
Reply HELP for help.
Your consent to receive marketing text messages is not required to purchase goods or services.
We do not sell or share your phone number for third-party marketing purposes.
We process personal information to:
Provide weight loss consultations and coaching services
Process product purchases
Manage program enrollment
Communicate appointment reminders
Deliver educational materials
Send marketing communications (if opted in)
Improve services and website functionality
Prevent fraud and protect security
Comply with legal obligations
We only process information when we have a lawful basis to do so.
If you are located in the EU, UK, or certain U.S. states, we rely on the following legal bases:
Consent
Performance of a contract
Legal compliance
Legitimate business interests
Protection of vital interests
You may withdraw consent at any time.
We may share information only in limited circumstances:
With secure payment processors
With marketing platforms (for opted-in communications)
With service providers who support our operations
If required by law
In connection with a business transfer or sale
We do not sell personal information.
We retain personal information only as long as necessary to:
Provide services
Maintain required records
Comply with legal obligations
Resolve disputes
Health-related records are retained in accordance with applicable healthcare regulations.
Depending on your state of residence, you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion
Obtain a copy of your data
Opt out of targeted advertising
Limit use of sensitive data
Non-discrimination for exercising rights
To exercise your rights, please contact us at [Insert Email Address].
We do not knowingly collect or market to individuals under 18 years of age. If we become aware that such data has been collected, we will delete it promptly.
If you leave comments on our site:
We collect the data shown in the comment form
IP address and browser information may be collected for spam detection
Comments may be retained indefinitely
If you create an account:
You may access, update, or delete your information
Administrators may access account information for support purposes
We implement reasonable technical and organizational safeguards to protect your personal information. However, no online system can guarantee absolute security.
We reserve the right to update this Privacy Policy at any time. Changes will be reflected in the “Last Updated” date.
Continued use of our website or services constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your data is handled, please contact:
Weight Loss RVA
8639 Mayland Drive
Suite 105
Richmond, VA 23294
[email protected]
804-740-7105